Weight-Loss Program & Consultation Terms
Last updated: 20 August 2026. These terms apply specifically to the Healthy Manushya weight-loss program (personalised nutrition, Ready-to-Eat meals, supplementation and daily accountability) and to free consultations booked through our website or WhatsApp.
Free consultation
Booking a free consultation is not a purchase and creates no payment obligation. We aim to call you back within one working day, Monday to Saturday. During the call, we'll ask about your goals and health background so we can honestly tell you whether the program is likely to suit you including telling you if we don't think it's the right fit, or if a supplement alone would serve you better.
Who the program is for
- You must be at least 18 years old to enrol.
- If you are pregnant or breastfeeding, you must provide written medical clearance from your doctor before starting the program.
- If you have a diagnosed medical condition (including but not limited to diabetes, thyroid disorders, cardiac conditions, or eating disorders), doctor approval is mandatory before enrolling please share your doctor's clearance with us before you begin.
- The program is not a substitute for treatment of any diagnosed medical condition see our Medical, Health & Supplement Disclaimer.
What's included
Our supplement formulas and bundles are priced as shown on our Shop and Pricing pages. Ready-to-Eat meal program pricing depends on your specific plan and is confirmed individually with you during your free consultation. Either way, exactly what's included, and any change to it, will always be confirmed with you in writing (WhatsApp or email) before you pay.
Results disclaimer
Weight-loss outcomes depend on many individual factors, including starting weight, age, health profile, lifestyle, adherence to the plan, physical activity, sleep and individual metabolism. We do not guarantee any specific amount of weight loss, in any timeframe, for any individual. Any figures shown in our marketing (for example, on our Weight Loss page) describe what has been observed for some participants under the ranges and conditions stated there, not a promise of your personal result.
Program cancellation and pausing
Once your Ready-to-Eat meals and personalised nutritionist plan have been prepared and your program has started, it is non-refundable this is different from the simpler subscription cancellation rule above, since meals and a plan are made specifically for you and can't be resold or reused. If you cancel before your program has started (before meals/plan preparation begins), you'll get a full refund. We don't currently offer a mid-program pause; if your situation genuinely requires one, message us on WhatsApp and we'll look at it individually.
Your responsibilities as a participant
- Give us accurate information about your health, goals and any medical conditions during your consultation and check-ins.
- Follow the plan and dosing as advised, and flag any adverse reaction immediately.
- Tell us honestly during check-ins if you've missed doses or meals, so your weekly review reflects reality the accountability system only works if the check-ins are accurate.
- Consult your own doctor before starting, and continue any prescribed treatment unless your doctor advises otherwise.