Privacy Policy

Last updated: 20 August 2026. This policy explains what personal data Healthy Manushya (Mehak Enterprises) collects, why, and what rights you have over it. It applies to healthymanushya.com, our WhatsApp-based accountability system, and our consultation booking process.

What we collect

  • Order and account data: name, phone number, email, delivery address, order history.
  • Health-and-goals data you choose to share: what you tell us in the free-consultation form (e.g. “weight loss,” “sleep and stress”), your daily WhatsApp check-in responses, and any information you give our nutritionist to build your diet plan.
  • Payment data: handled directly by our payment processor, Razorpay. We do not store your full card, UPI or bank details.
  • Communications: WhatsApp messages exchanged as part of the check-in system, and any messages you send us for support.
  • Technical data: standard website analytics (pages visited, device/browser type) collected via our e-commerce platform.

Why we collect it

  • To process and deliver your order, and to run the accountability system you've signed up for (daily check-ins, weekly review, diet plan).
  • To respond to consultation requests and match you with the right formula or program.
  • To send order updates, and where you've consented marketing messages. See our separate Communication Consent Policy for how WhatsApp/SMS/email consent works.
  • To meet legal and regulatory obligations, including under the Food Safety and Standards Act, 2006 and consumer protection law.

Who we share it with

  • Our payment processor (Razorpay), for processing payments only.
  • Our courier/logistics partners, for delivering your order.
  • Our WhatsApp/SMS communication provider (MSG91), for sending order updates, check-in messages and where consented marketing messages.
  • We do not sell your personal data to third parties.

How long we keep it

We retain personal data for as long as needed to provide our services and meet legal obligations, and in any event no longer than 36 months from your last order or interaction, unless a longer period is required by law (for example, tax and accounting records).

Your rights

Under the Digital Personal Data Protection Act, 2023, you have the right to access the personal data we hold about you, request correction of inaccurate data, request erasure (subject to our legal retention obligations), withdraw consent at any time for processing based on consent, and file a grievance with us before approaching the Data Protection Board of India. To exercise any of these rights, contact us at healthymanushya@gmail.com. We will acknowledge and respond within a reasonable time as required by law.

Data security

We use industry-standard technical and organisational measures to protect your data, and we do not store payment card details ourselves. No system is perfectly secure, and we will notify affected users and the relevant authority of any data breach as required by applicable law.

Children's data

Our services are intended for adults. We do not knowingly collect personal data from anyone below 18 without appropriate consent.

Grievance / Data Protection contact

For any privacy question or complaint, write to us at healthymanushya@gmail.com or message us on WhatsApp at 7087073073.

Changes to this policy

We may update this Privacy Policy from time to time; the “Last updated” date will reflect the latest version.